Frequently Asked Questions
What are your business hours?
These are the times when I will work on designing, update the shop, pack and ship orders, update social media, answer DM's and e-mails, and browse the Facebook group.
My schedule works around my family's schedule and is subject to change.
My current hours are short as I'm in the middle of moving into a new house!
MON - 1:00PM-3:00PM CST
TUES - CLOSED
WED - 1:00PM-3:00PM CST
THURS - CLOSED
FRI - 1:00PM-3:00PM CST
SAT - 1:00PM-3:00PM CST
SUN - CLOSED
(Updated 01/17/25)
What are your terms of service for digital files?
SEAMLESS FILES & PNGs
Allowed -
Printing and selling fabric
Using the file for sublimation purposes, and creating physical items
Using seamless files digitally - such as for birthday invitations or to make other graphics. The file MUST be cropped, watermarked, or otherwise covered enough that it cannot be screen-grabbed.
Using Print-On-Demand websites - I just ask that you only use trusted vendors, preferably with a signed NDA. When my files get shared it doesn't just hurt me, it also hurts all of you as it makes the files less exclusive.
Using PNGs to create stickers or temporary tattoos
Changing the background color if you own a seamless file with a transparent background (I don't offer these hardly ever, and they are priced much higher for this reason)
Add text to PNG files that do not originally have text
Not allowed -
Sharing files with friends, family, businesses, etc. They must purchase the file to use it.
"Transferring" ownership or reselling
Sharing an unwatermarked version online
Editing the appearance of the file - such as background color changes to non-transparent files, adding a filter to the image, adding or removing elements.
Using PNGs to create seamless files
What is your shipping time for physical orders?
Currently my TAT is 5-7 business days. This does not include Tuesdays, Thursdays, Sundays, or holidays.
Do you make customs?
Yes! I do custom commissions for sticker sheets, portraits, and seamless files.
My custom slots for seamless files are limited and currently out of stock - I do not currently have a set restock day.
Sticker Sheet - Digital Files
Sticker Sheet - Physical Copies
Fantasy Portrait
Seamless File - Exclusive
Seamless File - Non-Exclusive
Are your seamless files limited quantity?
They are limited to 10 per individual design and 5 per bundle. These files are eligible for 1 restock.
Files made in 2024 are limited to 15 per individual design and 5 per bundle. These files are eligible for 2 restocks.
Files made in 2023 are retired and only available in the retired files drives.
Files made in 2022 are retired completely.